Congratulations to Marcy Ford for being featured in the new DS News Q&A feature “Counsel’s Corner.” You can read the interview here: http://dsnews.com/news/02-20-2015/counsels-corner-lack-uniformity-bankruptcy-laws-cfpb-rules-challenging-servicers

Excerpt: “At the present time, what bankruptcy default servicers and their counsel are dealing with is the overarching issue that there is no margin for error. The servicers feel that they must be perfect in everything they do every single time. Keep in mind that there are 94 bankruptcy districts, approximately 350 bankruptcy judges that have different opinions, different rulings, different perspectives, local rules, and the U.S. Trustee all looking at mortgage default servicing and bankruptcy very closely. Rules are sometimes hard to follow and apply uniformly. You might say there is no uniformity despite bankruptcy being a federal law. This makes it very difficult not to have human errors or unintended consequences of processes or procedures and attempts to automate and operationalize in the current environment. There are so many different rule books that the servicers have to follow.”